Maria-Jane Satterthwaite, Managing Director of Scope Vision, studied Law and Commerce at Otago University in New Zealand, graduating in 1989 with a Bachelor of Commerce. Joining her family in Perth in the December of 1988, Maria-Jane spent several years in management roles within the hospitality industry. Being diagnosed with Multiple Sclerosis at 29 saw Maria-Jane embark on her next journey the creation of an award winning Registered Training Organisation - Scope Vision. An advocate of lifelong learning, Maria-Jane continued her studies gaining a second Graduate Diploma of Education [Training and Development] and is currently undertaking a Masters of Business Leadership. Maria-Jane’s passion is creating the next generation of innovative leaders, facilitators and managers. She has customised and delivered initiatives for the Housing Authority, Department of Transport, Royal Perth Hospital, Princess Margaret Hospital, Armadale Health Services, West Australian Police, Western Australian Museums, WorkCover, Colonial Leisure Group, Australian Leisure and Hospitality Group, Holyoake, Brightwater Care Group, Ability Centre, Paramount Health, Airflite, Air Services Australia, Automotive Holdings Group, AMCAP/Covs, CEVA Logistics, Western Australian Cricket Association, Fulton Hogan, Ertech, Western Power, Logsys Power Services, Future Grid, Perth Power Lines, Mobile MOUSe, Home Base Expo, Australian College of Beauty Therapy and the Australasian Academy of Cosmetic Dermal Science to name just a few.
I recently spent time with Tim Osborne the State Manager for the Australian Leisure and Hospitality Group [ALH] in Western Australia. Hearing Tim's thoughts on leadership and how he champions the operations of 29 leading West Australian hospitality and entertainment venues was truly inspirational! I hope you enjoy reading Tim's insights on how to grow a business through growing people as much as I enjoyed the interview!
1. Schedule down time
Plan time to refresh, recharge and revitalise. You have earned it; so prioritise it. Keep in the holiday spirit and encourage the team to enjoy their planned down time so that they return revitalised in 2016.
2. Communicate, celebrate, commiserate!
Remember to keep your communication honest and two-way. Be clear on your expectations, priorities and timelines for projects and tasks that you are working on. You may need to negotiate around others leave time. Discuss your expectations early to achieve synergy in efforts and results.
Thank people for a job well-done and reward them for milestones achieved. Be prepared to reflect and refocus with the team when things get off track.
3. Schedule blocks of time wisely; remain focussed on your goals
Know your priorities and plan accordingly. Schedule everything….from family time, fun time, to gym time. What doesn’t get planned gets missed! Remove distractions, make sure you have access to an appropriate environment whenever and whenever you plan to work.
4. Buy a new journal and start planning
Nothing is more exciting than buying a new diary or business journal in anticipation for 2016. Fill it with thoughts and ideas on everything you want to achieve. Mind map your Key Performance Indicators [KPI’s] a goal not planned remains a dream. Break things down…it’s not as daunting.
You can see a list of stationary and tools we love here.
5. Remember multitasking is a lie!
Work on one thing at a time! Doing two things poorly is worse than focusing your energy and effort on one thing at a time to achieve a quality outcome.
6. Design a creative and stimulating environment
Refresh and reorganise your office. Change your desk around. File, declutter.
7. Remain positive and solutions focused
Nobody likes a grouch. Head into 2016 determined to make a difference. Present a positive outlook to your team.
Follow these tips and you should be skipping into 2016, revitalised and ready for new challenges! Do you have any tips to share? How do you prepare for the end of one year and the beginning of a new one? We'd love to hear from you in the comments - or drop us a line on our Facebook or LinkedIn!
