Building and leading a winning team

• Five key ingredients of a winning team
• Creating team direction and vision
• Creating team values and ethics
• Developing and maintaining team trust
• Exploring team celebration
• FISH; catch the energy, release the potential
• Strategies for enabling effective performance
• Blanchard’s One Minute Management principles
• Dealing with conflict productively

DISC: Understanding communication preferences

• Reading and interpreting your DISC profile
• Putting your behaviours into action
• Your value to the organisation
• Checklist for communicating
• Don’ts on communicating
• Communication tips for the different styles
• Creating an ideal environment
• Perceptions; how people see you
• Understanding your natural and adapted style
• Keys to motivating
• Keys to managing
• Areas for improvement

Leadership capabilities of the 21st Century Manager

• What’s needed in your toolbox?
• Inventories to explore your current capabilities

Acceptable and unacceptable behaviour

• Managing business risk through gaining an understanding of Equal Employment Opportunity (EEO) and the impact it has on a company’s brand and continuity of operations
• Discrimination through the eyes of children undertaking a social experiment in the 1970’s
• The impact of harassment and discrimination in the workplace and explore how to prevent it

Mastering personal effectiveness

• Identifying your current personal effectiveness challenges
• The relationship between time, stress and you
• Techniques to improve your personal effectiveness
• Mastering the art of planning with the guidance of three philosophies:
  • The Pareto principle
  • The 7 habits of highly effective people; and
  • How to eat a frog!

Learning styles

• Determine your preferred learning style

Belbin team roles;

• Select, perfect and project a performing team; exploring Belbin’s 9 team roles

Creative thinking and problem-solving in action!

• Apply concepts and tools to solve and explore current problems or opportunities:
  • De Bono 6 Hats Thinking
  • Johari window
  • 5 Why’s
  • Fishbone; Cause and Effect
  • Decision matrix

Diagnose your team using Blanchard’s Situational Leadership model

• Core competencies of a Situational Leader
• Partnering for performance; the Situational Leadership model
• Diagnosis the first step
• Understand the 4 Leadership Styles
• Match Leadership Style to Developmental Level